PARTS
How do I know the parts are of good quality?
The parts team at Reliable Auto Services has gone through a rigorous filtering process to select the brands that are best suited for your car. Our parts catalog has a list of approved brands for each type of car and each type of part. We take pride in having a network of service mechanics that uses high-quality parts. Whenever possible, the parts used are OE parts or aftermarket parts that meet or exceed OEM service specifications. When reviewing your quote, you will see the brands of the parts. Each part is marked as OE, OE equivalent, or aftermarket.
Do you ever use Remanufactured or used parts?
We don’t engage in the business of supplying or installing used parts. Only in very rare cases do the service mechanics in our network ever use remanufactured parts -- usually in older cars where the parts manufacturers have discontinued the production of new parts. In those rare cases, the parts will be marked as “remanufactured” on your quote.
Can you help me find parts from junkyards or auto-recyclers?
We apologize, but we don’t engage in the business of sourcing parts from junkyards or auto-recyclers. In most cases, we prefer not to install parts that are used or sourced from junkyards due to liability issues.
Where are the parts coming from?
We buy parts from several vendors -- from local vendors to wholesale suppliers across the nation, allowing you to receive high-quality parts at reasonable prices. Currently, there are over 100 warehouses nationwide that ship parts directly to our mechanics. Whenever possible, we prefer OEM (original equipment manufacturer) or OE-equivalent parts, and we think they’re better for your car. We also offer high-quality aftermarket parts, often from the same manufacturer as the original parts.
Can I provide the parts?
Yes, you are welcome to buy your parts and book one of our service mechanics to install them. When submitting the Get an estimate form add your part in the comment section, Please note: when you provide your parts, our service warranty is voided.