SCHEDULING

How can I book an appointment?

 After submitting the get service(s) estimate form, In 24 hours you'll receive a quote along with the service(s) minimum deposit form to reserve your selected date and time.

 When the service(s) is done by your technician you'll get an invoice that includes a breakdown of labor fees and parts costs. 

We do not bill your card until the service is complete.

Why is a credit card required to book an appointment?

 Your credit card is not billed until the service mechanic has performed all the services. However, a valid credit card is required to pay the $29.99 (minimum deposit) in order to hold your appointment and to verify that the appointment request is legitimate. This prevents people from making fictitious appointments and ensures that service mechanics are not wasting their time driving around. We use bank-level security and all your data is Protected.

Can I choose a service mechanic?

 You can choose the same service mechanic if you have used the service before. If you are a new customer, we assign you a service mechanic who is qualified to work on your car.

How late can I cancel an appointment?

 We request that you cancel your appointment more than 48 hours before your appointment starts time. If you have to cancel less than 48 hours before your appointment, you will be charged a $29.99 cancellation fee. If a cancellation fee is charged. You can cancel your appointment by calling us at +1 (240) 610 7180.

How soon can I get a service mechanic?

 We have service mechanics available 7 days a week from 8 am to 5 pm EST. Depending on the availability of parts, we can usually provide services the same day or the next day, though the service mechanics tend to get booked rather quickly. You can see the mechanics' availability after you request a quote.

How late can I reschedule an appointment?

 We request that you reschedule your appointment more than 48 hours before your appointment starts time. If you have to reschedule less than 48 hours before your appointment, you will be charged a $19.99 rescheduling fee. You can reschedule your appointment by calling us at +1 (240) 610 7180.

What if the service mechanic is late?

 Please remember to allow 30 minutes for your service mechanic to arrive. Sometimes service mechanics get caught in traffic or a previous job takes longer than expected. We do apologize if this is the case. If you have not heard from your service mechanic by your appointment time, please give us a call at +1 (240) 610 7180 and we will work to resolve the issue. If you need to reschedule, we will take care of this for you as well.